DaioLab Electronic...
340 Barking Road, E13 8HL,
Plaistow
0207 0555 055 / info@daiolab.co.uk
TERMS AND CONDITIONS


1.1 The terms set out in these Conditions of Repair, we provide to repair your smartphone, tablet, computer and/or any Device on the service
1.2 This Agreement will start from the date you sign the service form and shall continue until we have repaired or otherwise returned your Device
1.3 DaioLab will make reasonable efforts to repair your device subject to the availability of any parts required and/or the terms of any relevant guarantee or warranty. DaioLab will perform the Service using our care and skill.
1.4 DaioLab used high quality compatible parts for the repairs of all devices.
1.5 DaioLab will require the passcode of your Device in order to test the Device before and after the Service. Should you prefer to keep this information private, we can still proceed with repair, but will not be able to perform a full functional check on the Device until you return it to the store, which can delay the provision of the Service, if any adjustments need to be made
1.6 DaioLab will notify you when the Device has been repaired and is available for collection/post. If the device has not been collected/sent it by post (PAID) DaioLab will send a reminder every week and the device will be recycled if not collected by day 30.
1.7 If we are unable to complete the Service for any reason, or the Service will incur further costs payable by you beyond that initially estimated by us, we will notify you immediately via telephone and/or email. If no fault is found on your Device or you do not accept our revised estimate, we will return your Device to you un-repaired and will be no FEE
1.8 The cost of repair will be calculated where possible in accordance with our standard charges as published from time to time.
1.9 DaioLab will be entitled to keep your Device until all charges payable have been paid. We may also charge an additional fee for storage of your Device after 30 days.
1.10 Use of our service may void your manufacturer’s warranty. If you would like to avoid this, then please take your Device directly to the manufacturer. Please note, your manufacturer’s warranty will not cover any accidental damage.
1.11 DaioLab may install warranty seals following the repair. Any tampering of the seals will void the DaioLab warranty.
  
2.1 If your Device is damaged beyond economical repair as a direct result of a service or repair undertaken by DaioLab, you are entitled to a fully functional refurbished device of equal value to your Device, based on its model and condition as received and with the original repair issue resolved. In order to receive a replacement device, full payment must have been received for the repair service and the relevant damaged device must be surrendered to DaioLab.
2.2 Any data or information that you may have stored on the Device shall remain your sole responsibility and we accept no liability for loss or corruption of such data however caused and we therefore highly recommend that you back up your Device onto an external drive prior to commissioning our Service. It is your responsibility to keep a record of any such data.
  
3.1 We ask for your name and address and the other details so that we can notify you when your Device has been arrived, repaired and provide you with an efficient after-repair service. We may also send you text messages and/or emails from time to time to alert you to new services and promotions.
  
4.1 Any data or information that you may have stored on the Device shall remain your sole responsibility and we accept no liability for loss or corruption of such data however caused and we therefore highly recommend that you back up your Device onto an external drive prior to your repair.
4.2 We do not take responsibility for any progression in damage for Devices that have been damaged by liquid. Although unlikely, opening the Device could set off further damage and in some cases may be very serious and irreparable.
4.3 DaioLab offer 15 days warranty for liquid damage repairs. Should your Device display any more issues relating to the liquid damage during this period, we will re-assess and re-quote for the work needed. We will also offer a full refund, excluding the delivery cost
4.4 We do not take responsibility for any progression in damage where your Device has been repaired elsewhere prior to your repair at DaioLab. Should any issues become evident, once the device is opened, we will contact you immediately via telephone/email. (Examples of this may include missing screens and torn flex cables.)
4.5 At all times we will do our utmost to deliver on the quoted turn-around time, but in some incidences, for reasons out of our control, this cannot always be guaranteed. Our quoted repair times start when the engineer begins the repair.
  
5.1 The content of the pages of this website is for your general information and use only. It is subject to change without notice.
5.2 Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
5.3 Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
5.4 This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
5.5 All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
5.6 Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
5.7 From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
5.8 Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
5.9 Indemnification: You agree to indemnify, defend and hold harmless DaioLab, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Service.
5.10 ©Copyright, Licenses and Idea Submissions: The entire contents of the Site are protected by international copyright and trademark laws. The owner of the copyrights and trademarks are DaioLab, its affiliates or other third party licensors.
5.11 You may not modify, copy, reproduce, upload, post, transmit or distribute, in any manner, the material on the site, including text, graphics, code and/or software.
5.12 You may link to our website as long as you do so in a way that is fair and legal and does not damage our reputation, but you must not establish a link in any way which suggests an association or endorsement where one does not exist.
5.13 You may print and download portions of material from the different areas of the Site solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials.
5.14 You agree to grant to DaioLab a non-exclusive, royalty-free, worldwide, perpetual license, with the right to sub-license, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and services) you submit to any public areas of the Site (such as bulletin boards, forums and newsgroups) or by e-mail to daiolab.co.uk by all means and in any media now known or hereafter developed. You also grant to DaioLab the right to use your name in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against daiolab.co.uk for any alleged or actual infringement or misappropriation of any proprietary right in your communications to daiolab.co.uk .
5.15 Publications, products, content or services referenced here in or on the Site are the exclusive trademarks of DaioLab. Other product and company names mentioned in the Site may be the trademarks of their respective owners.
5.16 This Agreement shall be governed by the laws of England and Wales and shall be subject to the exclusive jurisdiction of the English Courts.